Here is an interesting article on what business clients tend to want in their CPAs. It lists the most popular reasons businesses leave their old CPAs for new ones. The posting is in AccountingWeb by Doug Sleeter:

http://www.accountingweb.com/article/what-do-your-business-clients-want/223265

So you can use this article as a to do list to work on things to keep your clients happy so they don’t go somewhere else. It is harder to get a new client than to keep the ones you have.

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